Rakuda

ENTERPRISE DIGITAL MARKETPLACE PLATFORM

Build and Scale Your Own AI-Powered Marketplace

Launch B2B, B2C, B2B2C, multi-vendor, government and industry marketplaces with configurable commerce workflows, AI-powered discovery and enterprise integrations.

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B2B | B2C | B2B2C | MULTI-VENDOR | GOVERNMENT | INDUSTRY

A CEBS Worldwide Platform

Rakuda by CEBS Worldwide

The enterprise AI-powered marketplace platform

Launch, modernize or scale a sophisticated digital marketplace with the enterprise capabilities, integrations and flexibility your growth demands.

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Built for complex marketplace ambitions

One platform, many models

Support B2B, B2C and B2B2C journeys without forcing your business into a traditional e-commerce model.

Multi-vendor operations

Coordinate sellers, catalogs, orders, commissions and governance through a unified marketplace management platform.

AI-powered growth

Apply intelligent discovery and decision support to make complex marketplace experiences more relevant.

Enterprise integrations

Connect core commerce, ERP, CRM, identity, payment and logistics systems as your operating model evolves.

International by design

Build for multi-country commerce with the flexibility to reflect local markets, teams and customer needs.

Faster path to market

Start with a proven marketplace solution and focus investment on differentiation instead of rebuilding every foundation.

A marketplace foundation for your next phase

From public-sector initiatives to industry-specific networks, CEBS Worldwide helps teams shape the right digital marketplace platform and implementation path.

B2B marketplaces
B2C marketplaces
B2B2C marketplace
Multi-vendor platforms
Government marketplaces
Services marketplaces

Rakuda marketplace platform

One Platform. Multiple Marketplace Models.

Configure Rakuda around your business model rather than forcing your business into a standard e-commerce framework.

B2B Marketplace

Connect organizations, suppliers and distributors with RFQs, negotiated pricing, bulk ordering, account-based commerce and structured procurement workflows.

B2C Marketplace

Operate multi-vendor consumer marketplaces with product discovery, seller management, promotions, payments, fulfilment and customer engagement.

B2B2C Marketplace

Connect manufacturers, distributors, sellers and consumers through a unified digital commerce ecosystem.

Government Marketplace

Support supplier onboarding, approvals, compliance workflows, procurement, catalogues and transparent digital transactions.

Services Marketplace

Connect customers and service providers through discovery, quotations, bookings, transactions and service fulfilment.

Industry Marketplace

Create configurable digital ecosystems for sector-specific workflows, participants, commercial models and business rules.

Discuss Your Marketplace

Tell us the marketplace model, participants and business processes you want to digitize.

Enterprise marketplace infrastructure

Why Build on Rakuda?

Launch sophisticated digital marketplaces without rebuilding the common marketplace foundation from the ground up.

Building From Scratch

  • Long development cycles
  • Rebuilding common marketplace functions
  • Multiple disconnected applications
  • High initial engineering effort
  • Custom seller and vendor management
  • Search and AI often added later
  • Complex third-party integration
  • Expensive international expansion

Building with Rakuda

  • Configurable marketplace foundation
  • Pre-built marketplace modules
  • Unified enterprise architecture
  • Accelerated implementation
  • Built-in buyer and seller management
  • AI-enabled discovery architecture
  • API and connector framework
  • Multi-market and localization capabilities

Rakuda gives organizations a reusable digital marketplace core that can be configured around their commercial model, operating processes and technology ecosystem.

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Rakuda intelligence layer

AI Built Into the Marketplace

Use intelligence across discovery, operations and marketplace decision-making instead of adding AI as an afterthought.

01

Intent-Based Search

Understand customer intent and meaning instead of depending only on exact keyword matching.

02

Intelligent Recommendations

Surface relevant products, suppliers or services using behavioural and contextual signals.

03

Buyer-Seller Matching

Match buyers with suitable sellers based on requirements, preferences and marketplace data.

04

Catalogue Intelligence

Assist with classification, tagging, enrichment and organisation of marketplace listings.

05

Fraud and Anomaly Intelligence

Identify unusual behaviours and transaction patterns for further review.

06

Marketplace Concierge

Enable conversational product, supplier and service discovery through an AI-assisted interface.

Customer segmentationDemand intelligenceWorkflow automationMarketplace analytics

Everything Needed to Operate a Digital Marketplace

Manage the commercial, operational and participant lifecycle through a unified marketplace platform.

Commerce

Product and Service Catalogue

Organise every offering in one searchable catalogue.

Orders

Track order progress from checkout through completion.

RFQ and Quotations

Manage requests, proposals and negotiated buying journeys.

Pricing

Control structured pricing for products, services and participants.

Participants

Seller and Vendor Management

Onboard, support and coordinate marketplace sellers.

Buyer Management

Maintain clear buyer profiles, access and account workflows.

Ratings and Reviews

Build trusted participation with structured feedback.

Promotions

Plan offers and campaigns that support marketplace growth.

Operations

Payments

Coordinate secure payment flows and settlement visibility.

Logistics and Fulfilment

Connect delivery operations with order commitments.

Returns

Standardise return requests, decisions and resolutions.

Notifications

Keep participants informed at every important step.

Governance

Commissions

Configure marketplace earnings and transparent fee rules.

Workflow and Approvals

Route key activities through consistent approvals.

Marketplace Analytics

Turn marketplace activity into actionable insight.

Administration and Governance

Manage controls, permissions and operational accountability.

Rakuda marketplace architecture

Built to Fit Your Enterprise Ecosystem

Connect Rakuda with the systems that already run your organisation.

01Experience
Customer WebMobileBuyer PortalSeller PortalMarketplace Administration
02Marketplace Services
CatalogueOrdersVendorsPricingPromotionsPaymentsCommissionsLogisticsRFQReviews
03AI and Intelligence
SearchRecommendationsMatchingCatalogue IntelligenceFraud SignalsAnalytics
04Integration Layer
APIsWebhooksConnectorsEvent IntegrationData Exchange
05Enterprise Systems
ERPCRMPayment GatewaysLogisticsTaxIdentityMessagingAnalytics

Designed to integrate with platforms and services including...

SAPOracleSalesforceShopifyWooCommercePayment GatewaysLogistics PlatformsWhatsAppCustom Enterprise APIs

Marketplace architecture

Built for Regional and Global Marketplaces

Operate one marketplace foundation while adapting customer experience, commerce and operations for individual markets.

01

Multi-Country Operations

02

Multi-Currency Commerce

03

Multi-Language Experience

04

Arabic and RTL Experience

05

Local Payment Methods

06

Regional Logistics

07

Country-Specific Tax

08

Localised Catalogues

09

Seller Localisation

10

Compliance Workflows

11

Cross-Border Commerce

12

Market-Specific Configuration

Localisation can be configured around individual implementation requirements, market by market.

Deploy Around Your Technology Strategy

01

SaaS

Cloud-based marketplace deployment for organisations seeking managed platform operations.

02

Private Cloud

Dedicated cloud deployment aligned with enterprise security and infrastructure requirements.

03

On-Premise

Deploy within customer-controlled infrastructure where project requirements demand it.

04

Hybrid

Combine enterprise systems and cloud services according to integration, security and operational requirements.

Rakuda marketplace implementation

From Marketplace Idea to Operational Platform

Discover

Define the business model, participants, commercial rules, customer journeys and marketplace objectives.

Configure

Configure Rakuda modules, workflows, marketplace rules, branding and user experiences.

Integrate

Connect enterprise systems, payments, logistics, identity and other required services.

Launch

Validate the platform, onboard marketplace participants and move into controlled production.

Scale

Extend categories, participants, markets, integrations and intelligent capabilities as the marketplace grows.

Share Your Marketplace Requirements

Already have a defined marketplace concept? Tell us what you need and our team can assess the required platform configuration and integrations.

Rakuda marketplace ecosystem

Rakuda, Backed by CEBS Worldwide

Rakuda is supported by CEBS Worldwide's broader enterprise technology capabilities, bringing together strategic thinking, technical delivery and a practical understanding of complex digital environments.

01

Enterprise Integration

Connect digital marketplace capabilities with the wider enterprise technology environment.

02

AI and Automation

Apply AI, intelligent search, automation and analytics to marketplace experiences and operations.

03

Complex Digital Platforms

Design and implement platforms involving multiple user groups, workflows, integrations and business processes.

04

Global Delivery Perspective

Support digital initiatives requiring localisation, multi-market thinking and enterprise implementation expertise.

Talk to a Marketplace Expert

Rakuda marketplace platform

Ready to Build Your Marketplace?

Whether you are creating a new digital business, modernising an existing marketplace or connecting an industry ecosystem, talk to CEBS Worldwide about how Rakuda can be configured around your marketplace model.

B2B | B2C | B2B2C | Multi-Vendor | Government | Industry Marketplaces