What is ISEEY AI Platform?

The CEBS ISEEY AI Platform (pronounced "I See Why") is an advanced AI-as-a-Service solution designed to make artificial intelligence understandable, accessible, and actionable for businesses of all sizes. The name “ISEEY” reflects the platform’s core philosophy — empowering users to see why things happen, predict what’s next, and make faster, smarter decisions using AI. Whether it’s unstructured documents, customer behavior, or operational data, ISEEY transforms complexity into clarity through intelligent automation and insights.

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What makes the ISEEY Platform different from traditional AI tools or frameworks?

At its heart, the CEBS ISEEY Platform is built to simplify and scale AI adoption across business functions. It provides a suite of ready-to-use AI engines — including document intelligence, smart chatbots, research assistants, and internal knowledge bots — that can be deployed quickly without deep AI expertise. By combining natural language processing (NLP), machine learning (ML), and contextual search, ISEEY helps teams find the right information, generate answers, and drive actions in real time — 24/7.

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Where is ISEEY Platform used?

Widely used across the following industries:

  • Government & Public Sector
  • Banking & Financial Services
  • Education & EdTech
  • Healthcare & Life Sciences
  • Telecommunications
  • Logistics & Customs
  • Retail & E-Commerce
  • Energy & Utilities
  • Legal & Compliance

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What is AI as a Service (AIaaS)

AI as a Service (AIaaS) is a cloud-based offering that provides access to artificial intelligence (AI) tools and models as a service, allowing organizations to leverage AI capabilities without developing or managing the infrastructure or expertise in-house.

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Key Features of AIaaS

Cloud-Based: Hosted on platforms like AWS, Azure, Google Cloud, etc.

Pay-as-You-Go: Flexible pricing models (subscription or usage-based).

Scalable: Can handle anything from small test apps to enterprise-scale workloads.

No ML Expertise Required: Pre-built models and APIs allow non-experts to use AI.

Managed Services: Includes updates, model training, scaling, etc. handled by the provider.

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Benefits of the ISEEY Platform

  • Faster Time-to-Market
  • No Infrastructure Overhead
  • Access to Advanced AI
  • Easier Experimentation & Prototyping
  • Reduced Cost of Entry

How ISEEY Platform Works

  • 1. Configure Your AI Assistant

    Easily set up your assistant using the ISEEY Platform’s intuitive interface. Select from a range of advanced AI models and apply robust privacy settings to align with your specific business needs and compliance requirements. The configuration process takes just minutes and requires no technical background.

  • 2. Import Your Source Data

    Seamlessly upload your content from over 37 supported sources, including documents, websites, cloud storage, and third-party integrations. The platform automatically processes, cleans, and indexes your data to ensure high-performance retrieval and accurate responses.

  • 3. Refine and Optimize Interactions

    Engage with your AI assistant to validate the accuracy of responses. Use built-in tools to fine-tune training data, add tailored instructions for handling edge cases, and continuously improve performance. Access detailed logs and analytics to monitor usage and identify enhancement opportunities.

  • 4. Deploy Across Multiple Channels

    Effortlessly publish your AI assistant across your digital ecosystem. Embed it directly into your website, help center, or product documentation, or connect with thousands of other platforms via API, Zapier, or Make. The ISEEY Platform is built for flexibility, allowing you to meet your users wherever they are.

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PRICING

Maximize Efficiency, Minimize Costs

Discover the business value of automation with the ISEEY Platform. Our AI-powered assistant helps reduce operational overhead, accelerate support response times, and improve overall productivity—saving both time and money.

We offer flexible pricing plans tailored to suit organizations of all sizes and requirements. Whether you're a startup, a growing business, or an enterprise, you'll find a plan that aligns with your goals.

Looking for a custom solution? We’re happy to help—contact us to design a plan that fits your unique needs.

Risk-Free Trial: All plans include a 5-day money-back guarantee.

Use Cases

Unlock the Power of AI-as-a-Service with the ISEEY Platform

Powered by CEBS Worldwide, the ISEEY Platform brings cutting-edge artificial intelligence directly into your organization — without the complexity of building from scratch. From supercharging internal operations to transforming customer engagement, ISEEY offers ready-to-deploy AI engines tailored to real business needs.

Explore how ISEEY can deliver immediate, measurable impact across departments with these high-value use cases:

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AI Chatbots for 24/7 Customer Experience

Deliver real-time, intelligent conversations that drive engagement and loyalty.

ISEEY’s AI agents represent your brand round the clock – answering queries, guiding purchases, and resolving concerns without wait times.

  • Always-On Assistance
  • Consistent, Brand-Aligned Responses
  • Seamless Human Escalation When Needed
  • Scales Effortlessly With Your Growth

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AI-Powered Knowledge Assistant for Internal Teams

Empower your workforce with instant, intelligent access to company knowledge.

With the CEBS ISEEY Platform, employees can simply ask questions to retrieve policies, documents, and procedural information from across departments – securely and instantly.

  • Boost Team Productivity
  • Eliminate Information Silos
  • Get Accurate, Contextual Answers Instantly
  • Enterprise-Grade Data Security

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AI Support for Customer Service Teams

Turn every support agent into a super-agent.

Let ISEEY handle the repetitive queries while your human team focuses on critical issues. Response time shrinks, CSAT soars, and support costs go down.

  • Auto-Resolve FAQs & Tickets
  • Agent Handoff with Full Context
  • Integrated with Helpdesk Tools
  • Reduce Burnout, Boost Morale

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AI Research Companion & Smart Document Q&A

Unlock faster insights and smarter research across your knowledge base.

ISEEY reads through massive volumes of files, reports, and papers to extract summaries, answer questions, and provide intelligent references in seconds.

  • Save Hours on Manual Research
  • Get Smart Summaries & Citations
  • Transform Content into Actionable Insights
  • Auto-learns from New Content

ISEEY Subscription Plans

  • Starter Plan - Ideal for Individuals and Small Projects

  • Accelerator Plan – Built for Power Users and Agile Teams

  • Professional Plan - Optimized for Growing Businesses

  • Enterprise Plan – Built for Power Users and Agile Teams
Get Started

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Frequently Asked Questions

1. Can the ISEEY Platform respond in different languages?

Yes. The ISEEY Platform leverages GPT's multilingual capabilities. Even if your training data is in English, it can understand questions asked in other languages and respond accordingly.

2. How does the ISEEY Platform work under the hood?

The ISEEY Platform uses advanced AI powered by OpenAI’s embedding and ChatGPT APIs. Your documents are cleaned, segmented into smaller chunks, and transformed into vector embeddings. These are stored in a secure vector database. When a user asks a question, it’s converted to a vector and matched with the most relevant data chunks. These are used to generate an accurate, contextual answer—delivered in real time.

3. Which AI models are included in the plans? Can I use my own API key?

All plans come with access to GPT-4o mini or GPT-4.1 nano models. If you need access to the full capabilities of GPT-4o or GPT-4.1, you can integrate your own OpenAI API key. This gives you more control over usage, cost, and performance. API keys are stored securely using AES-256 encryption and used only for your authorized requests.

4. Is there a free trial available?

Instead of a typical trial, the ISEEY Platform offers a free lifetime plan with access to core features. For qualifying organizations, we can activate a 5-day full-access trial.

5. Can I upgrade or downgrade my plan at any time?

Yes. You can change your plan anytime through your account dashboard. When upgrading, your new limits and features are available immediately, with any unused credit prorated. Downgrades also take effect instantly, with adjustments applied to your next billing cycle.

6. What happens if I exceed my monthly question limit?

Your assistant will remain online but will display a message advising users to try again later. You can upgrade your plan at any time to increase limits, or wait for the next billing cycle. Enterprise plans allow for custom rate-limiting policies.

7. Can I customize how the assistant looks on my website?

Yes. All plans include basic widget customization options like color and positioning. Professional and Enterprise plans include unbranded chat widgets and allow advanced design customization using CSS and custom icons.

8. What analytics are included?

  • Basic Analytics (from Accelerator plan onward): Track question volume, satisfaction ratings, and response success.
  • Advanced Analytics (Professional and Enterprise): Gain deeper insights through user behavior graphs, unanswered question reports, and AI-driven recommendations.
  • Enterprise AI Reports: Visual clustering of user queries to help improve your documentation content and response quality.

9. Is my data secure on the ISEEY Platform?

Absolutely. We follow industry best practices, including encryption at rest and in transit. Enterprise plans support additional security features such as IP logging, SSO, and the ability to use Azure OpenAI or self-hosted models for compliance-heavy industries.

10. What kind of support is available?

All plans include access to our AI assistant documentation, knowledge base, and email support with 24-hour response time. Enterprise clients can opt for dedicated support channels and custom SLAs.

11. Can I import existing chat logs or support tickets to train the assistant?

Yes. You can upload existing support data—including chat logs or tickets—to train your AI assistant. Supported formats include CSV, JSON, or direct integration with platforms like Freshdesk, Zendesk, Intercom, and Help Scout.

12. What types of source content can I use to train my assistant?

The ISEEY Platform supports a wide range of content types including:

  • Websites (via sitemap or crawler)
  • PDFs, Word, Markdown, and HTML files
  • RSS feeds, GitHub repositories
  • Manual uploads and API-based updates

13. Can I schedule automatic content updates?

Yes. For supported sources like websites and feeds, you can enable scheduled updates:

  • Monthly (Accelerator plan)
  • Weekly (Professional and above)

All plans support manual content refresh at any time.

14. How are source pages calculated?

Each source page is approximately 5,000 characters of cleaned text. When importing a site via sitemap, page count depends on the number of indexed URLs and content size. Each plan includes a limit on how many pages you can index.

15. Is there a public API for developers?

Yes. The ISEEY Platform provides a public developer API to integrate your assistant into any application. Admin APIs are also available for managing assistants, sources, and updates. Documentation is available upon request.

16. How does ISEEY handle personal data (PII)?

We do not store PII unless you upload it or users enter it in queries. All interactions pass through OpenAI and are governed by their privacy policies. Query logs are stored securely to improve service delivery and analytics.

You can read our privacy policy here:
https://cebsworldwide.com/pages/privacy-policy

17. Is the ISEEY Platform GDPR compliant?

Yes. CEBS acts as a data processor and provides tools for full GDPR compliance, including:

  • Data processing agreements (DPAs)
  • Data export and deletion tools
  • Secure data hosting options (EU-based or with cross-border protections)

For enterprise clients, we offer customized compliance features and self-hosted deployments if needed.